Hakuba47 Winter Sports Park FAQ

Q: Does my lift ticket include Hakuba Goryu? Are they different resorts?

Yes, all passes, with the exception of single rides or Gondola only tickets, include Hakuba47 & Hakuba Goryu.
They are two different resorts but are conveniently connect at the top so that both can be enjoyed in the same day.

Please do note that adverse weather can temporarily close the connecting lifts, leaving you on whichever ever side you happen to be on.
This is especially important when considering where you have parked, left belongings, are meeting others, or shuttle times. Therefore,
when it is windy or stormy, please pay close attention to announcements and closures.

Q: I forgot to return the lift ticket. What should I do?

You can mail the lift ticket to us, and we will transfer your deposit. However, the postage and remittance fee shall be borne by the customer. We recommend you to return the lift ticket the next time when you visit Hakuba 47.

Q: What payment methods are available? Where can I use them?

Cash, Credit Card, WAON, Transportation IC, and Pay Pay are accepted. You can use them at the Ticket Center, restaurants, rental store, schools, etc., but not at all stores. Please confirm where you can use the payment methods in advance.

Q: When is the resort open this season?

We plan to open as soon as there is snowfall and the conditions are safe to ski. Also, we plan to be open until the last day of Golden Week (May 5th), but may close before that depending on snow conditions.
Please click here for opening and operation status.

Q: Can we bring other equipment but ski or snowboard? Can we play toboggans on the slopes?

Sleds and similar equipment are not allowed on the chairlifts. The only equipment allowed on the lifts and slopes by the resort is those with metal edges that can be used for speed control, and those that have a non-slip mechanism or leash cord. Even if the above conditions are met, we may ask you to refrain from using equipment that, for structural reasons, reduce visibility during the ride or make it difficult to stop suddenly.
Please click here for more details.

Q: Do you have English speaking ski lessons available?

We do, yes. Our long established Hakuba47 Ski Academy now has an International branch that caters specifically towards non-Japanese speakers.
Most of our Instructors are from native English speaking countries such as the UK, Australia, New Zealand & Canada. Both group and private lessons are available.

Alternatively, Hakuba Ski Concierge is a boutique Hakuba ski school that specializes in private ski & snowboard lessons, and resort guiding services.
All transportation is included and all Instructors are native English speakers.

Hakuba47 snowboard school is also have English lessons. Please jump to Hakuba47 Snowboard School official website for further details.

Q: Do you have Kids' Slopes?

Hakuba 47 does not have kids' slopes. No toboggans are allowed in our resort. Please contact Hakuba Goryu Ski Resort regarding kids' slopes.
   ・Hakuba Goryu Escal Plaza: +81 261-75-2101
   ・Hakuba Goryu Iimori Slope: +81 261-75-2636

Q: How do we get to Hakuba47?

We are a short drive from the Olympic road and are well sign posted so you will have no issues finding us.
Alternatively, we run frequent, free shuttle buses between the resort and many main locations around Hakuba.
Please check out our shuttle bus schedule or ask your accommodation to find the closest stop to you.

Q: Do you have storage facilities?

Yes, we have small (¥400 per day) and large (¥700 per day) coin lockers available at our base area.

Q: Do you have bathing facilities?

There is a shower room available for 100 yen per 5 minutes. The shower room is open from 8:00 am to 5:00 pm.

Q: Can we ride the gondola with my pet?

No, pets are not allowed on the gondolas during winter to avoid collisions although you may ride the gondola with your pet during summer.

Q: How is Hakuba47 different from other resorts in the Valley?

There are a few things that set us apart from other resorts.
Firstly, most of our slopes are north facing, which means that we have the longest season for skiing top to bottom.
So while other resorts are crowded onto their upper slopes and guests are forced to download on the lifts during the early and late season - the chances are you'll be skiing all the way down at 47.

We also have a great selection of ski schools for our guests to choose from, so there is sure to be a service that suits you. Further more, we are currently the only resort in the valley to provide lift line priority for our overseas guests taking lessons. Which, when you are paying for your time is a BIG deal, especially during busy times such as Christmas & New Years.

We also boast a large, well designed and maintained "47PARKS" Terrain Park which is serviced by a pair lift.

Q: Am I allowed to fly my drone at Hakuba47?

Due to a high number of lift cables, towers and the lifts themselves, having drones in the air poses considerable risk to the infrastructure, staff and public. Therefore, all drones are prohibited within the resort. Thank you for your understanding.

Q: Do we need studless tires for winter/spring driving?

Yes, we highly recommend you to drive with studless tires in frequent snowfall as well as in early spring. When the snow is not hard-packed, on slushy roads or snow-free dry/wet roads in cold weather, you should opt for studless snow tires. Also, it may still snow in spring, so it is better to drive with studless tires even when roads are dry.

Q: Is it possible to eliminate the gap at the side of each course?

We are afraid, but Hakuba 47 has a narrow course width for each course. During the season when there is a lot of snow, gaps are created as the courses are flattened out to the minimum necessary while maintaining the width of the courses for safety. There will be more gaps and bumps on the way back to each course from ungroomed areas such as tree areas. Please slow down or stop when returning to the course to avoid collisions. Also, safely avoid the gaps and bumps. There are "stop" signs at where the gaps are. Thank you for your understanding.

Click here to view FAQ about rentals.
If we have not answered your question - please don't heists to get in touch via inquiry mail form. We look forward to hearing from you.